Product different from what was ordered from a fake website

Name of Complainant Sujata
Date of ComplaintFebruary 18, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sujata:

I purchased a product which was Instax Opticam polaroid camera from this website- https://opticamindia.com a few days ago but when the product was delivered some other product called sunset lamp was delivered which is clearly a cheap product compared to the price I paid for the original product ordered on the website. I was tricked as the website looked so realistic and even had reviews for it products but later I realized that the reviews were copied from Amazon’s real product review. I purchased from there because they mentioned the product to be in discount of half the price compared to real price of the product. but now when I checked the website is fake and they did not respond to my emails and the number they provided for contact did not accept incoming calls means everything was fake. so I got the wrong and cheaper product delivered and now cannot even contact them.

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