Product delivery (order ID 320010)

Name of Complainant ROHINI R S
Date of ComplaintSeptember 6, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by ROHINI R S:

the order in an Instagram page -Moon Goddess Couture on April 23, 2023 but till now no update on the ETA of the product delivery. I have tried to contact customer care via call and email but all I receive is minimum 45 working days and maximum 70 working days for deliver which is over in my case. They never pickup any calls, numbers provided are unavailable or switched off. There is no refund or cancel policy as well. They have limited the comments as well on their posts. No way to reach out to them hence seeking the help here.

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