| Name of Complainant | |
| Date of Complaint | February 28, 2021 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Good day,
- Date of purchase :16 February 2021
I purchased the following product from amazon.in with the following details and website address :
(Product ID number) ASIN: B07R4W6GNR
STANLEY SC16 1600W Circular Saw with 36T Blade https://www.amazon.in/dp/B07R4W6GNR/ref=cm_sw_r_wa_apa_fabc_KT2PFBW9N9XQ3J7RZGN1?_encoding=UTF8&psc=1
I purchased a circular saw as mentioned above, i received the circular saw but didn’t get the circular blade as mentioned in the product description, but they sent a 24T blade.
36T blade is missing
They further asked me to return the product by courier, but they sent me a email with directions to print the tag as the original description and paste it to the courier package.
Assuming the person receiving the product at amazon would then declare that the product was returned without the 36T blade, i would then loose the courier charges, product and my money.
Amazon is refusing to replace the 24T blade with the 36T blade that was mentioned originally in the product description .
Date of purchase :16 February 2021
Image Uploaded by Brian: