| Name of Complainant | |
| Date of Complaint | December 18, 2024 |
| Name(s) of companies complained against | myntra |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I placed an order on Myntra for a product worth ₹5,845, but I received an entirely incorrect item. I immediately raised a complaint with Myntra’s customer service at the time of delivery, but no resolution was provided. Recently, I reached out to them again, and they reopened my case. However, after a brief investigation, I was informed that the product sent was correct, which is false.
I have the following proof to support my claim:
1. Photos of the incorrect product I received.
2. Screenshots/emails of my communication with Myntra.
Despite my repeated efforts to resolve this matter, Myntra has refused to refund my money or send the correct product. I request your intervention to ensure Myntra refunds the amount of ₹5,845 immediately.
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