Product cancelled due to Amazon fault

Name of Complainant Eshani Paul
Date of ComplaintOctober 20, 2019
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Eshani Paul:

ID: 404-4129464-6585163

I have ordered echo dot with free bulb. Both products were dispatched separately so customer executive said that I will not have to pay any amount at the time of the bulb so when the bulb arrived I didn’t pay and the courier boy took back the bulb, I immediately contacted customer care and they said I was given wrong information I have to pay the amount for bulb so I reseduled the the delivery for the same day and the said that it will be delivered on the same day only but at night I was informed the ordered cancelled. Why such careless executive, I want an action against it.

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Product cancelled due to Amazon fault

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