Problem in dialing local and STD numbers from my airtel mobile number 9819822066- location Mumbai,

Name of Complainant M K Govind
Date of ComplaintApril 20, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by M K Govind:

 

This is to inform you that in the begining of Jan 2019 I had requested customer care to deactivate ISD calling facility on the above number. Ever since then I am not able to make calls to several numbers in my contact list (that I was able to contact earlier). Instead I keep getting the message “this facility has been temporarily disconnected on this number”

 

the issue was reported since jan 2109 several times. I was assured by the support team that the issue would be resolved with 4 days and sms and mails were sent to me to that effect.

I still have the same problem and nothing has been resolved.

i would appreciate if this could be looked into on priority..

i have been a long standing vodaphone customer who migrated to airtel purely because of its service reputation.. I am now very disappointed with the service I have been given with.

request that this issue be resolved ASAP without any further delay or excuses

warm Regards

M K Govind

Image Uploaded by M K Govind:

Problem in dialing local and STD numbers from my airtel mobile number 9819822066- location Mumbai,

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