prepaid recharge amount debitted but recharge not done request for refund

Name of Complainant kamakshi muralidharan
Date of ComplaintApril 23, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by kamakshi muralidharan:

i recharged my 9940022413 today and my amount got debited following msg recd

Rs.399.00 spent on POS/Ecom using IB Debit card on 23/04/20 09:01 at WWW AIRTEL IN GURGAON from Ac:XXX060996. Bal:332859.49 CR

but recharge not reflecting in my account

Bill payment of Rs. 399.00 has been initiated towards your airtel mobile 9940022413. Txn ID: 2004232936011. The payment will get posted to your airtel account within maximum 4-hours. Please keep this Txn ID for future reference.

kindly assist me immediately
phone number 9940022413

Image Uploaded by kamakshi muralidharan:

prepaid recharge amount debitted but recharge not done request for refund

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