| Name of Complainant | |
| Date of Complaint | April 24, 2023 |
| Name(s) of companies complained against | JioMart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have ordered groceries on jio mart on 9th April 2023 for the invoice amount of ₹ 2326.50 and I have paid through online. But my order is not delivered till 24th April 2023. Only order delivery date changing everyday. I registered a complaint with customer care on 20 th April 2023. They told to wait for another 3 days to take up the complaint and resolve the issue. But after 3 days also, order is not delivered. Again called up the customer care, this time they are telling to wait for another one week. I checked the complaint status online , t is showing completed. Again I called up the customer care several times,they are disconnecting /not responding. I don’t know how to get ordered items / refund. There is no option to cancel the order also.
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