Prepaid number sim card is not working and did recharge of Amount Rs.666and unable to get the new sim of same number because it is registered to my brother who is no more

Name of Complainant Shreyanshi Tripathi
Date of ComplaintJuly 9, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Shreyanshi Tripathi:

Hie. I want to do complaint about my Airtel prepaid number i.e. 7668968411. I recharge my number with Rs.666 but when i insert the sim card in my phone it is not working and then i went to nearby Airtel office they said I can’t take the new duplicate sim of same number because it was registered with the name of my brother who is no more now.
So , please kindly revert back the amount of recharge to the mode which i use to pay for recharge and please help me out from this.

Image Uploaded by Shreyanshi Tripathi:

Prepaid number sim card is not working and did recharge of Amount Rs.666and unable to get the new sim of same number because it is registered to my brother who is no more

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