PRE CLOSE LOAN BUT NOT UPDATE SINCE LAST 2YRS

Name of Complainant SMRITINATH GHARA
Date of ComplaintSeptember 25, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by SMRITINATH GHARA:

Dear,
Sir/Madam
I am Smritinath Ghara, from Tamluk, Purba Medinipur. In the year of 2019 i have taken a product loan from Zest Money,loan amount-19839 ,loan financed by DMI Finance Pvt. Ltd. I made payment ontime, between lockdown period the call me and tell me to reduce emi and interest i also agree and they create a new loan account against previous due loan amount(11737/-) and that also financed by DMI Finance Private Ltd. bearing Account No-DMI0002409513. After that i pre close the loan account and paid all the dues in January 2021 and then I request them to send me NOC. I send mail several time but no reply from zest money, after few month I saw my cibil Score day by day decrease for this Loan Account for negative balance and in last three month this account shows charge off/Written off. I call above twenty (20) times and also send mail above ten (10) times but they only tell please wait 15-25 days… this process continue going on from the year-2021. At this situation kindly tell me the cibil correction process and kindly take necessary action against this NBFC. I also Share my Last month cibil report and the password is-10101991
Thanking You

Yours Faithfully
Smritinath Ghara
M-9933664890

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