Postpaid to Prepaid Sim and International roaming issues

Name of Complainant Manisa Panda
Date of ComplaintJune 20, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Manisa Panda:

I had moved from vodafone postpaid to prepaid starting April 2021 before flying abroad. I still used to get postpaid bills, although, as I haven’t used the services since 2 months I should not be paying but helplessly I paid and tried again with my old postpaid sim. It is not working. I raised it multiple times through email but noone proactively worked on it to help me find a solution. I am very much disappointed with vodafone right now. Kindly look into the matter as I don’t want to lose the number.

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Postpaid to Prepaid Sim and International roaming issues

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