postpaid SIM not working and no response from Airtel team from two months

Name of Complainant Santhosh Raj G
Date of ComplaintMay 8, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Santhosh Raj G:

Hi,

My Postpaid SIM is not recognising any network in mobile. When I check with local dealer it’s told that the SIM is damaged.

Im raising many  requests to replace the SIM but no response.

The customer care person say to go to nearest dealer and get the SIM. But nearest dealer in PIncode 517408 says he don’t have postpaid SIM activation.

From past one and half month I’m not abled to use the SIM and it’s getting seriously frustrating.

 

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postpaid SIM not working and no response from Airtel team from two months

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