Porting failed

Name of Complainant Nidheesh
Date of ComplaintJune 16, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Nidheesh:

Yesterday i received the message from airtel that i port request is approved and by 10 pm my number will be ported.

But at 10 pm my old sim stopped working and my when i inserted my new sim i am getting message “mobile network not available”, now currently my both sim are not working.

Frankly speaking i am frustrated with the service that i am getting from you guys. as now my both sim are not working.

If i call on customer care or go to airtel store they don’t have any solution also, they even said if u wish u can port your number to another network.

Please make my number operational otherwise tell me who will be responsible for the loose that i will go through because of inactiveness of sim

Image Uploaded by Nidheesh:

Porting failed

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