PORTABLE BLUETOOTH SPEAKER AND EAR HEADPHONE ordered on https://www.shinesummer.com/ for Rs 999/- but no response from Merchant on delivery

Name of Complainant niranjan das
Date of ComplaintMay 17, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by niranjan das:

Hi,

I had ordered PORTABLE BLUETOOTH SPEAKER AND EAR HEADPHONE  on https://www.shinesummer.com/ for Rs 999/- on 15th May 2020 but no response from Merchant on delivery and the mail id help@shinesummer.in provided by them does not exist.

Kindly help in getting the money back and take action against the merchant. Whatever merchant details shared by Payment service provider PayUMoney is as below.

Order Amount Rs 999.00
Payment ID 321462590
Merchant Order ID 12870815350923
Order Date & Time May-15-2020 11:11:48 AM
Merchant Transaction Identifier 12870815350923
Name :- Ankit Jain

 

Image Uploaded by niranjan das:

PORTABLE BLUETOOTH SPEAKER AND EAR HEADPHONE ordered on https://www.shinesummer.com/ for Rs 999/- but no response from Merchant on delivery

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