Name of Complainant	Gaurav
Date of Complaint	May 19, 2019
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Gaurav:

Hello,

I am feeling Very SAD to write this Email to Airtel senior folks that despite of  complaining MULTIPLE times but No one left in Airtel Support to resolve the problem of Airtel internet speed which was committed for 100 Mbps. Multiple calls/follow up to customer care but VERY POOR response.

 

I raised first complaint on 18^th April ’19 number 106651298; it was Closed( although I tried to re-open as well) without my consent

and gave False excuse to internal team. I didn`t followed up as I was on business tour…..Real Shameful Act.

I raised second complaint again on 18^th May ’19 number 107552484; Again misleading behaving I spoke to multiple supervisors and Floor Managers (Amit Khan, Nitesh and then

Radhey Sham Dhakad)  ; but all False commitment…. Giving helpless answers… This is and integrity problem.

 

I felt no one can help here with the problem, hence please REFUND my money back of Rs. 6000 Because I am fed up with the arrogant behaviour and false commitment of Airtel team.

 

VERY POOR SUPPORT !

 

Best regards,

Gaurav

M- 9560652121

Broadband connection in the name of Nidhi Abrol; M 9971466533.

Image Uploaded by Gaurav: