Poor SLA for service outage resolution broadband

Name of Complainant Meenakshi Sundar Sitaraman
Date of ComplaintJune 27, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Meenakshi Sundar Sitaraman:

I am facing frequent broadband outages for the last 6 months. The service engineers who come either pass the buck or put a short term fix and many a time they have missed the 24 hour SLA

Image Uploaded by Meenakshi Sundar Sitaraman:

Poor SLA for service outage resolution broadband

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