Poor Customer Service from VI

Name of Complainant Saurabh Mukadam
Date of ComplaintFebruary 7, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Saurabh Mukadam:

I raised the complaint to VI on poor quality service, call drop (Compliant Reference Number – C606802209, 4-98202380394).

There was no technical support response from VI and received email from Customer service collection office by Yashwante, Rahul (MUM), Vodafone Idea <Rahul.Yashwante@vodafoneidea.com>.

I have send 2 reminder mails on my complaint to Yashwante, Rahul (MUM), Vodafone Idea <Rahul.Yashwante@vodafoneidea.com> but there was no response from them either.

 

I have suffered a lot due to the degrade services and finally have to opt to port to other network.

Now VI is harassing me by making threatening and continously making a call.

Image Uploaded by Saurabh Mukadam:

Poor Customer Service from VI

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