| Name of Complainant | |
| Date of Complaint | July 14, 2019 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
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POOR CONNECTION /Network and allowing Right of port to other service better service provider. This no (8368263677 -airtel connction) has been applied for port on 29th June 2019 and till date as on 14.07.2019 the airtel had not released my no for port to other service provider. my concern in detail is stated below in full details of compliant.
Respected SIR/MADAM
I and my family members is a consumer of four airtel connection ,out of four three connection is prepaid and one of postpaid provided officially to me by INDIAN RAILWAY. I am resident of A-201 ,SECTOR-36 GREATER NOIDA . Four last six month the all airtel connection have very poor and below standard network.
This results in huge loss in regard my official work and my both child utilising online courses and application for better education from Byjus . Being an govt official and associated with National important project of Railway; i required proper network so that i can coordinate my project even on holidays.
But it is unfortunate i believed in airtel and all connection of me and my family is of airtel and at his stage of critical education and service to nation is seriously affecting due to very poor service as provided by AIRTEL. Accordingly i was forced to port at least one connection to facilitate my essential duty from home by mail and other online mode on holiday and above to this to serve purpose to my two child who is student of class VIII & IX . They required a good network to accommodate their day to day online learning & to attend online test thereof for better future.
In view of above i moved a step to port first of one airtel connection belongs to me i.e 8368263677 on 29th of June .Till date they are not released my said number so that i can utilise service of better network provider.The consumer care no 121 not giving any option so that i can put my words and hence i attempted this platform to resolve the issue in favour of better education to my child and give me opportunity to serve my project on essential requirement on holiday.
Hope the hon’ble platform of natural justice will stand my serious concern .
With regards
A Customer of airtel-
KUMAR RAVI SHANKER
MOBILE NO-8368263677 (Airtel)
Image Uploaded by Kumar Ravi Shanker:
