Poco x3 pro issue

Name of Complainant Venkatesan
Date of ComplaintSeptember 25, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Venkatesan:

Last year on 21.5.21 i have purchased poco x3 pro from flipkart with order no : OD121847400188534000 . It worked well . But on 14.9.22 my device got stucked up in bootloop . I contacted customer care representative name yugi of poco she told me that now the poco x3 pro device manufacturing was stopped and previously also i contacted them but there was no proper response. I went to the service center which was mentioned as authorised in google they diagnosed my device and told me to go to authorized service center . In the mean time i searched in google about it then only i found out that this issue is faced by all and the CEO of the company mentioned that they will provide additional warranty of 6 months to poco x3 pro users and im eligible for it .. Then i went to authorized service center they told me that the device was opened and it will not be covered under warranty and they asked me ₹ 10000 for repairing the mobile. They are cheating the people . I lost my hard earned money to them .please help me to get my money or any other mobile as replacement back
Thanks

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Poco x3 pro issue

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