| Name of Complainant | |
| Date of Complaint | November 22, 2020 |
| Name(s) of companies complained against | Vodafone |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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Dear sir/ma’am
On a 23oct 2020 I have wrongly done two recharge worth RS- 249 and 251 then I call in Vodafone customer care centre then I request for cencel the one recharge they asked it is not possible but I will be provided a solution before due the will be recharged RS 55 on 18/11/2020 after this your rs 251 recharge will be extended for next 28days but at the time I called in Vodafone customer care centre they refused me and they also asked it is not possible and they not get any solution for these matter I talked to her miss/Mrs Archana
Please solved this problem I’m very disappointed from your customer care service and also with Vodafone
Pls provided proper solution for these matter otherwise I filled case against Vodafone and also complaint in TRAI department and also complaint in telecom department against Vodafone.
Regards
KHUSHHAL
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