Pickup is many time failed by Amazon but advance refund is not given

Name of Complainant Kamlesh Sharma
Date of ComplaintAugust 12, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Kamlesh Sharma:

Hello sir my name is Kamlesh Sharma I were purchased 2 products by Amazon but product quality is not good then I was returning item but by Amazon pickup man was not collecting my item so many time has failed pickup then I was call Amazon customer representative they say me if 3 time pickuping is failed then they refund my amount is advance but now they saying not refund me I want a complaint file in Amazon and please help me

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