Pick-up Status not updated by Courier Boy till-now

Name of Complainant ADITYA KUMAR
Date of ComplaintMarch 27, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by ADITYA KUMAR:

I ordered #260924168342 amiciVision LED Lighted Tracing Board A4 Size Drawing Board with Brightness Controlled Touch Button and 1.5m USB Cable on 22 March, 2022 and delivered a totally different product on 25 March 2022. I raised the return request for this which was approved the same day and generated AWB No. R225527747FPL Courier ShadowFax.

On 26 March 2022 11:14 AM I received a message Out-for-Pickup from ShadowFax. The pickup agent came at 01:10 PM and checked the product and they took it. I asked him for a Pick-up Slip but he didn’t give me a pickup slip and he said that I will update for a successful pickup in 3 hours, Don’t worry.

But he didn’t update the pickup till now. My refund is still pending yet from your end….

I request you to kindly initiate my refund as soon as possible….

Thank you…

NAME – Aditya Gupta

CONTACT NO – 9889911902

EMAIL ID – 56adityagupta@gmail,com
ORDER ID – #260924168342

AWB NO – R225527747FPL

LOGISTIC COMPANY – ShadowFax

Image Uploaded by ADITYA KUMAR:

Pick-up Status not updated by Courier Boy till-now

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