Pick up not completed and not issuing refund.

Name of Complainant Aswathy Lijo
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Aswathy Lijo:

This is in regards to my order ” Sleep X king size cot” from AMAZON. The product was damaged. The first pick up was arranged on “Aug 18th, then on Aug 27th” then NOC and again on Sep 2, 2020. Still now the product is not picked up and my amount is not refunded. Talked to customer service agents every day since then and all they say is that they have escalated and someone is looking into the issue.

Image Uploaded by Aswathy Lijo:

Pick up not completed and not issuing refund.

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