| Name of Complainant | |
| Date of Complaint | October 16, 2021 |
| Name(s) of companies complained against | Myntra.com |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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It is to be noted that I had created Return ID 4206791696 on 11th October 2021 for 1 People Men Green Puffer Jacket on 11th October 2021. The Order Id was # 1183614 97634026332801.
Tracking ID – 2040593329. The Delivery Agent arrived at 4.30 pm 12 th October & gave his name Sumit Thakur and was using Phone Number 9015091630 at the time which I confirmed by calling, he said his DP ID was13867. He was furious at being asked his details and denied giving any pick up receipt..He then misbehaved with me using cuss words and blantantly told me he would not pick up the product come what may. I have also shot the video for the same which i m going to make Viral. I had to create another return for the same item on 12th October but nobody turned up till 15th October to pick up the product and Myntra has cancelled my return on 15th October.
I had earlier created Return ID 4203936025 for Flying Machine Navy blue sweatshirt on 1st October 2.10 pm .The order Id was # 1183614 97634026332801 . I have returned the product on 2nd October between 3 & 4 pm . Extra products picked up in the same parcel had Return IDs 4203938151 & 4203938041. Upon asking return pick up agent his name and pick up receipt the agent behaved rudely and misbehaved with me.His details are same as given above. He even threatened me with offensives.He then left in a hurry. I have till now not received any refund or the product itself . Upon raising query with Myntra my query is not being resolved . I m going to file an FIR as soon i receive CCTV footage of him accepting 3 returns in same package The pick up agent has committed robbery in day light and also harassed me by denying returns.
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