PhonePe refuses cashback on promised payments made through PharmEasy

Name of Complainant Derrick DSouza
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Derrick DSouza:

I have recently purchased online from PharmEasy, one of the payment Gateway was PhonePe – which I opted for, because of cashback reward promised

I was supposed to get cashback from PhonePe on my order # M42335549 – for Rs.1872.67 from PharmEasy – but they refused – they said there is no cashback eligibility for this order from PharmEasy.

Please look into the matter

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