PhonePe not support to stop Fraudulent transaction

Name of Complainant Gulshan Shakti
Date of ComplaintJanuary 26, 2024
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Gulshan Shakti:

My phone was hacked remotely and from my phonepe account by mode of edu fee a credit Card transaction was to a beneficiary which was added to my phonepe as educational institution. But I can’t see the details of the account details of beneficiary after transaction done. And PhonePe also not helping to providing the details. If there is an option to the details of added beneficiary we can stop many fraudulent activities but PhonePe denied to help.

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