Phonepay transaction successful but receiver denys payment to his account

Name of Complainant Vijay Raj
Date of ComplaintFebruary 21, 2020
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Vijay Raj:

Hi Team,

I have done a transaction in phone pay on 13th Feb2020 for 950 however transaction was pending for 2 days about amount was deducted from my account after 2 days on 15th of February 2020 transaction was successful however receiver denys payment confirmation in his account

Pls suggest action plan and resolve complaint

 

Transaction details

P2002132100014730416191

Phone pay

UTR:0044846456644

Image Uploaded by Vijay Raj:

Phonepay transaction successful but receiver denys payment to his account

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