Phonedeals.in wrong product delivered- Should have been Redmi Note7 pro but instead it was aQtel keypad mobile

Name of Complainant Sarbani Chowdhury
Date of ComplaintJune 14, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sarbani Chowdhury:

Dear Sir/ Ma’am,

On June 05,  2020 through facebook via phonedeals.in, I ordered Redmi Note7 online with a cash on delivery option.

However the product which I received was completely different and was two cheap quality phones from Q-Tel brand.

While ordering I skipped the order as it was only showing prepaid option and just after I cancelled the transaction a person name Satpal Lovi with mobile no.-07291951975 called me and confirmed it for cash on delivery.

So its a real scam going on  where they have the live details of every customers who enter their personal information.

The product was delivered on June 12, 2020 which was wrong. I request strict action on them. Also there is no response from the email id they have mentioned

I am  attaching all the required images of the courier and product delivered for your reference.

Image Uploaded by Sarbani Chowdhury:

Phonedeals.in wrong product delivered- Should have been Redmi Note7 pro but instead it was aQtel keypad mobile

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