Name of Complainant	Anant
Date of Complaint	July 31, 2021
Name(s) of companies complained against	Kotak Mahindra bank
Category of complaint	Banking
Permanent link of complaint	Right click to copy link
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I have transferred my personal loan to Kotak bank. Got DD from Kotak bank to close my existing Axis bank loan.

Last week I visited Axis bank to close the existing loan (Rs. 942955) but Axis bank will take 5% i.e. Rs. 55K+(including GST) amount to close the loan. But there is no charge for the prepayment up to 95% pay.  

So sent request email to ajay.suryawanshi@kotak.com, praful.labade@kotak.com, ankur.jain@kotak.com, kambleanand91@yahoo.com to provide new DD with the amount of Rs 8,60,000/- and deposit the remaining amount of Rs. 82,955/- in my account.
 
Not received reply for mail. Then visited Yerawada, Pune branch but they do not agree to change DD.

Please do the needful.

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