| Name of Complainant | |
| Date of Complaint | October 27, 2023 |
| Name(s) of companies complained against | Jio |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I hope this message finds you well. I am writing to express my dissatisfaction and frustration regarding the persistent issue of slow network performance with my Jio connection.
I have been facing significant slowdowns in network speed for the past month, severely impacting my ability to use essential services and causing inconvenience in both personal and professional aspects. Despite reaching out to your customer care executives multiple times, the issue remains unresolved.
The customer care representatives have been unable to provide a satisfactory resolution or a clear timeline for the resolution of this problem. This prolonged inconvenience is affecting my daily activities, and I believe it is crucial for Jio to address this matter urgently.
I kindly request a thorough investigation into the slow network issue and a swift resolution to restore the quality of service that Jio is known for. Your prompt attention to this matter is highly appreciated.
Thank you.
Sincerely,
Santhosh K
