| Name of Complainant | |
| Date of Complaint | October 13, 2022 |
| Name(s) of companies complained against | ICICI |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
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1 year back I have taken car loan from icici bank and paying it on or before the due date. Some months later they said eNach Mandate not enabled. So, they will deduct 900Rs fine each month until I activate eNach Mandate. I activated it few months later. Last month I got a message that eNach Mandate not yet enabled. So, they will deduct 9** Rs for that. My Question is: Since I’m paying amount on time, they have right to charge for for not activating eNach? Even we enable eNach, they purposely delay the payment. So, they can charge over due amount. Most of the bank do that.
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