Name of Complainant	VIKRAM SINGH
Date of Complaint	October 20, 2022
Name(s) of companies complained against	PayTM
Category of complaint	Banking
Permanent link of complaint	Right click to copy link
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I am using PAYTM, and this postpaid facility was added by mistake on my FASTAG facility problems. But, I never desired to use it. Any way due to lack awareness, I am paying late fee from Feb.2022. Till date I have paid Rs. 6175 late fee.

I don’t want this service and not aware about it. It automatically deduct from my account for purchases. No phone calls or messages for payment before date. In this way I had paid 8 times late fee. Today I have checked my postpaid account first time and found this cheating by Paytm. I requested to your employees whenever they call me for payments that please close it, but no action. I raise this issue in app also, but no help.

It’s killing me like anything .

Please help me in closing this service immediately.

Also suggest how to get this amount back, because I never desired for such services.
I don’t know how it happened.

With kind regards
Vikram

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