Payugateway fraud

Name of Complainant Sjanakiraman
Date of ComplaintJune 9, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sjanakiraman:

I ordered mobile phone via payu money to thestylestudio. Com on 03 06 20 amount RSVP 2999 transaction successful but merchant mail to me transaction dropped but the amount no  refund to me

Image Uploaded by Sjanakiraman:

Payugateway fraud

One thought on “Payugateway fraud

  1. Hi Sjanakiraman,

    We regret to inform you that your transaction via payment ID: 325919215 has been failed and we have not received funds against the same. However, there is another transaction with Payment ID: 325921337 on the same date and the amount has been successfully processed to the Merchant.

    For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id – 12548693491773 in order to get the status at their end.

    You may visit http://help.payu.in/ to raise any query with us.

    Regards,
    Team Payu

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