| Name of Complainant | |
| Date of Complaint | May 2, 2018 |
| Name(s) of companies complained against | PayTM, PayTM Complaints |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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everytime i place request for KYC, the agents do not bother to call. When they call, they dont turn up and cancel KYC request from their side after telling that “We tried to contanct you but were not able to contact you”.
One agent called me up on 28.4.18 and fixed the appointment for 1/5/18 but no one came and again cancelled the request.
It has been done 4-5 times. They are telling Driving license of Delhi is not valid for KYC, then why you people have this as option for KYC? Its valid for banks but not valid for Paytm which is above the law of this country.
You people have given options for adhar/voters ID/driving license/Narega job card for KYC but when we visit to KYC centres then they completely refused any ID other than adhar, why so? why you have given separate instructions to your centres? why you are interested only in adhar?
Even Supreme court has given no order adhar as only KYC proof, but Paytm is above the law of this country? You cant not take into confidence the State bank of India to tie up for net banking, even SBI does not trust you but you feel that we should trust you and give you our Adhar for KYC because our adhar is connceted with bank accounts? What’s your real approach of getting people adhar? dont give me any plea to trust you, give it to State Bank of India so they can trust you first.
Is any government office ask for NAREGA job card for ID proof? But you ask, you have so much trust on NAREGA job card which can be easily taken in city lanes but dont rely on driving license of delhi? why?
Your company is run by fools actually, soon people will show you the back gate as am i am dropping the idea of using paytm now .
I can manage without paytm also and will ask many people not to use Paytm as want to explore bank accounts thru Adhar. soon you will be out of the market on the basis of fools running the company.
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