| Name of Complainant | |
| Date of Complaint | April 10, 2022 |
| Name(s) of companies complained against | PayTM |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am not a regular online customer. I used Paytm initially to receive money from customers & stopped doing so when I realised I will be charged commission for transferring my money from wallet to my account.
I tried kyc for a year & it just did not come through.
Now i reinstalled Paytm to atleast use up the wallet money on purchases…slowly realised that the transactions via Paytm were going from my bank & not wallet! During a support call i was told that i need to find a merchant with Paytm QR code ONLY to transfer from my wallet. Phew! For some one like me who isn’t a regular buyer, this essentially means I do not have access toy money.
Kindly help
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