Name of Complainant	Mahender Kumar
Date of Complaint	September 4, 2020
Name(s) of companies complained against	PayTM
Category of complaint	Cyber Crime
Permanent link of complaint	Right click to copy link
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Hello there..

On 29th August.. I have found a transaction in my paytm phone account 9818897348 of INR 529 at 4:45 pm. Paytm used ccavenue as paytm getaway. But I didn’t received any transaction OTP or anything which confirm for any payment.

I noticed that in evening and logged customer complaint.

I got reply from paytm that transaction is valid. But paytm suggest to contact ccavenue to know where the transaction done. Who was Merchant. Where this money spent.

I need your support to know the details of transaction otherwise this maybe happen again and to other people as well.

I know that is a small amount but loss of big trust in online payment.

I have also attached snapshot of transaction done on paytm..

I request to resolve the issue ASAP.

Thanks

Mahender Kumar

9818897348

Image Uploaded by Mahender Kumar: