| Name of Complainant | |
| Date of Complaint | July 9, 2019 |
| Name(s) of companies complained against | Paytm 197 Communications |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
Hi,
I am a Paytm customer with registered mobile number 9989982645. I have a cashback offer from Paytm like Flat ₹70 cashback for paying 7 payments using UPI. For 7th Payment I have paid using UPI at a merchant. For that I didn’t receive any cashback. When I have contacted Paytm, they are saying it’s UPI linked to bank account directly. I don’t know how and why UPI could be set up without a bank account. They are stating that the merchant is not registered with Paytm. Then why the merchant is having Paytm QR Scan display board without registration with Paytm. I am enclosing the merchant Paytm scanner, Transactions I have made.
Kindly look into the issue and help me in this regard.
Thank you,
Haribabu Rudraraju,
9989982645.
Image Uploaded by Haribabu Rudraraju: