Paytm TDR filed

Name of Complainant Manisha sakhareliya
Date of ComplaintJanuary 10, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Manisha sakhareliya:

As per PAYTM Trailing mail I had filed my TDR file at 9:09 pm 29 june ,
Please confirm both from your end  for what is right problem/ error
As per per term & conditions I am TDR filed before 4 hour.
I want my refund ASAP,
Last two months Thats simple type query not resolved, that’s why not trusted government ,
Thanks & Regards
9099068043
From: Paytm <no-reply@paytm.com>
Date: Sat, 29 Jun 2019, 9:09 pm
Subject: Paytm Trains- TDR request received
To: <manisha.sakhareliya@gmail.com>
 TRAINS
Dear customer,

We have filed the TDR with IRCTC for the below traveller(s).
PNR No
Paytm Booking ID
8220911904
8617218064
Trip Details
Train Name & No.

JAM TEN EXPRESS – 19578
Boarding Station

JAMNAGAR (JAM)

Sat, Jun 29 2019

 Arrival Station

VADODARA JN (BRC)

Sun, Jun 30 2019
TDR filed for below travellers:
Traveller Name
Chetan Sakharel
Manisha Sakharli
TDR filing reason
Train late more than three hours and passenger(s) did not travel
*Note- TDR filing does not guarantee refund. If your TDR is accepted by Indian Railways, it may be forwarded to concerned railway zone. The TDR refund (if accepted by Railways ) in some cases, may take upto 1 year.
For any queries contact Paytm customer care at https://paytm.com/care or 0120 4880880.
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Image Uploaded by Manisha sakhareliya:

Paytm TDR filed

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