| Name of Complainant | |
| Date of Complaint | May 1, 2019 |
| Name(s) of companies complained against | PayTM |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
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On 16th April 15PM I GOT MY NEW MINI LAPTOP OF LENOVO. WHEN I OPENED I SEE ITS NOT STARTING I CALLED I BALL CARE THEY TRIED TO SOLVE THE ISSUE BUT THEY SAID YOU PLEASE REPLACE IT.
THEN AT SHARPE 15.20 PM I REQUESTED FOR RETURN OR REPLACE TO PAYTM. I GOT TEXT THAT THEY ACCEPTED MY REQUEST BEFORE 21ST APRIL PERSON WILL COME TO PICKUP. TILL 23RD NO ONE ARRIVE.
THEN I WROTE TO PAYTM CARE NOW THEY ARE GIVING ME A WRONG CUSTOMER CARE NUMBER AND THEY ARE SAYING VISIT ANY NEAREST BRANCH AND GET SOME DOA(DEAD ON ARRIVAL) I WENT TO IBALL CARE EVEN THEY ARE SAYING FOR ONLINE PRODUCT THEY CANT DO ANYTHING.
I INFORMED TO PAYTM NOW THEY ARE SAYING THEY CANT DO ANYTHING. MEANWHILE I GOT SCAMMED BY PAYTM OF 11000 APPROX BECAUSE MY EMI IS STARTING NOW SO I CANT EVEN GET REFUND.
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