PayTM Postpaid Cleared Payment – Late Fee Waiver

Name of Complainant AMRIT PAWAN DANG
Date of ComplaintDecember 4, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by AMRIT PAWAN DANG:

Hi Team,
On 08-Feb-2023, I just missed the payment of PayTM Postpaid by due to some REASONS.

As one-time exception, all other Bank and Credit line service companies provide the waiver of late fee. But here due to medical emergency PayTm One97 Communications is not providing the Late Fee Waiver.
This situation can happen with anyone. But here PayTm or One97 Communications taking advantage and only trying to make money without understanding the customer’s problem, at least once. I am using Paytm since last 7-8 years.

NOW THE PENALTY AMOUNT HAS BEEN INCREASED TO 2500.
I have never seen this kind of worst service of PayTm or One97 Communications.
I think in this case customers should avoid using PayTM Postpaid and PayTM services.
Sir, Please help us here.

REGARDS
AMRIT DANG

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