| Name of Complainant | |
| Date of Complaint | July 12, 2023 |
| Name(s) of companies complained against | Aditya Birla Finance Limited and Fullerton India Credit Company Limited - Paytm One97 Communications |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi Team,
On 07-July-2023, I just missed the payment of Paytm Postpaid due to some technical issue I paid the full amount at midnight while in the process of payment, it was 3 minutes late.
The Payment was successful on 08-July-2023 at 12:03 AM.
As a one-time exception, all other Bank and Credit line service companies provide the waiver of late fees. But here due to some emergency, PayTm One97 Communications is not providing the Late Fee Waiver.
This situation can happen to anyone. But here Aditya Birla Finance Limited or PayTm One97 Communications taking advantage and only trying to make money without understanding the customer’s problem, at least once. I am using Paytm for the last 8 years and Postpaid for the last 2 years. I have never done a late payment in the past 2 years.
I have never seen this kind of worst service from Aditya Birla Finance Limited or PayTm One97 Communications.
I think in this case customers should avoid using PayTM Postpaid and PayTM services.
Please help me here.
Regards,
AMIT KAUSHIK
kaushikabhi999@gmail.com
