| Name of Complainant | |
| Date of Complaint | May 7, 2022 |
| Name(s) of companies complained against | PayTM |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Greetings,
I have been facing issues with paytm payments bank from 4 days. I have requested them multiple times to close my savings bank account and each of their reply takes 1 day. They keep asking for the reason for me to close my account to which i reply “I do not want to reveal just close my account”. A representative said I have to tell them a reason for the savings account to be closed. When I said I’m not using it the representative told me you can just keep it, I denied and he said “they will call you you can tell them the reason”. I tweeted at them multiple times and have been actively following up with them on Twitter direct messages. Please help with this.
