| Name of Complainant | |
| Date of Complaint | June 11, 2019 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Consumer court,
Greetings
I got refund from Amazon Rs. 7999. i provided my Paytm saving account number to Amazon and they have transfered my refund in this account and provided me transaction id which is Refund Reference # 916018118389
But i have not received any money in my paytm saving account, when i contacted Amazon, they are saying that i should contact Paytm payment bank customer care department and request them to file charge dispute.
But Paytm Paytm bank is not filing charge dispute and saying that they have no information regarding this transaction id which amazon provided ID.
i am also sharing refference number of that mail which i sent to Paytm Payment bank 916018118389.
Paytm Payment bank is not helping me at all and i am in big trouble, Amazon is saying they can’t do anything without charge dispute refference number.
Consumer court, please give me justice .
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