Paytm ONDC order placed and confirmed, payment deducted but food not received

Name of Complainant Shubham Punetha
Date of ComplaintJuly 9, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Shubham Punetha:

I have placed my order for the lapinoz pizza from ONDC Paytm platform, my order was confirmed and money was deducted but there is no response from the delivery team, no response from the customer support, and order is not delivered to me

Image Uploaded by Shubham Punetha:

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