PayTM not updating my KYC. I have been trying since more than 15 days. Order info and invoice also not being shown since July

Name of Complainant Roshan Kumar
Date of ComplaintOctober 4, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Roshan Kumar:

I had received a cashback. Paytm said to provide KYC to authenticate the cashback. I kept trying for many times. But it just won’t update. Moreover, they have refunded my cashback to the dealer. Also, in one of my friend’s account, the order information and invoice is not available since July. We need the invoice for reimbursement.

Image Uploaded by Roshan Kumar:

PayTM not updating my KYC. I have been trying since more than 15 days. Order info and invoice also not being shown since July

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