PAYTM not refunding ticket cancellation amount, it has been more than a month

Name of Complainant Gurpreet Kaur Chawla
Date of ComplaintFebruary 18, 2020
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Gurpreet Kaur Chawla:

I cancelled my ticket with airline within 24 hrs.

Airline said PAYTM will initiate the refund in 7 days.

Date of Booking: 8th January 2020

Date of Cancellation: 9th January 2020

Balance Due: -12,536

Booking id :10079136210

Have called, raised ticket multiple times with PAYTM, still my money is not refunded.

They just say work is in progress. Now there are not even confirming when I will get my money back.

Image Uploaded by Gurpreet Kaur Chawla:

PAYTM not refunding ticket cancellation amount, it has been more than a month

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