PayTm merchant account MDR charges

Name of Complainant Souvik Bose
Date of ComplaintMay 13, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Souvik Bose:

PayTm just deducted ~3200rs from my merchant account. When asked they replied that the they charged the amount as MDR from December to now. There were technical issues on their side. But there were no mention of MDR before this month. And how can they suddenly charge a decent amount for past transactions? We were not notified about it before. After receiving the payment we got to know about the past MDR. And there is no breakup about the past MDR charges. There is no breakup about the 3200 rs which is literally vanished in thin air.

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