| Name of Complainant | |
| Date of Complaint | July 3, 2022 |
| Name(s) of companies complained against | PayTM |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
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On 2nd July a unintentional payment of rupees 5000 was made through paytm wallet and was mistakenly sent to a wrong merchant. Within 5 mins of the transaction I made a call to paytm customer service to raise a concern, they asked me to contact the merchant and provided me with a number, that phone number does not exist and the merchant is not replying on the paytm app (obviously) . The paytm people are turning deaf ears, kindly kindly help me with this problem, thank you.
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