| Name of Complainant | |
| Date of Complaint | December 8, 2018 |
| Name(s) of companies complained against | PAYTM MALL |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hello friend
I am from Hyderabad, India
Yesterday I received a text from PAYTM “Dear customer congratulations! Your order number Win the first prize that is TATA SAFARI ( RS 12,60000) in lucky draw valid for 07/12/2018 from Our Paytm Mall online shopping . Registration charge. applied for more enquiry contact
6299290767” When I called them they said I have to pay Rs: 3500 to “ACCOUNT HOLDER NAME.MR SANTOSH KUMAR A/C.NO.37894099803 S.B.I BANK IFS.CODE.SBIN0010447” to redeem the price. I did. And they further texted me “HELLO DEAR,YOUR AMOUNT HAS BEEN CREDIT IN YOUR A /C XXXXXX5526SUCCESSFULLY. PLZ SUBMITTED TDS
CHARGE 4500RUPEES. AND COLLECT YOUR BALANCE. THANK YOU “,. They asked me to pay to Rs:4500 to same account, if I can’t then I cannot get back even my first paid money. Then I paid them that too. Further I got a text” Dear customer your account number xxxxxx5526 is not successful 1260000 transaction to City transfer charges 9599 refundable amount”
They send one of theirs Aadhar and pan card details(indians I’d proofs) to not to worry and pay further to ” ACCOUNT HOLDER NAME.MR MUNNA KUMAR A/C.NO.36020490302 S.B.I BANK IFS.CODE.SBIN0006023″ Then i said no I can’t , I had no money now, then a call from +91 75439 10256 that he is going to connect with Jharkhand Paytm manager Mr Dinesh. He said not to worry and pay further, I have trusted the person and I paid Rs: 9599 too . HELLO DEAR,YOUR AMOUNT HAS BEEN CREDIT IN YOUR A /C XXXXXX5045SUCCESSFULLY. PLZ SUBMITTED money merging tax 12600RUPEES. AND COLLECT YOUR BALANCE. THANK YOU refundable amount.
I said I don’t have money what I had I asked my friend and paid and I can’t further. Then he cut the call and I lose whole some of Rs:17599.
I need your help , please help me.
These are the details of transactions I made
