Paytm Mall did not deleiverd the product & said product was delivered also they deduct payment from my paytm wallet

Name of Complainant Zakir Kachchhi
Date of ComplaintNovember 17, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Zakir Kachchhi:

Myself Zakir Kachchhi From Nagpur Maharashtra India. I ordered a product named Magideal 9.5mm SATA to SATA 2nd HDD Hard Drive Caddy at Paytm Mall on 25th October 2018. My order no. is 6369645531. My problem is that I wont receive the product but Paytm said the product was delivered also they deduct Rs. 473 from my Paytm wallet. Also I did not get any call from Paytm related to my order deleivery. Neither the delivery man call me nor contacted me. I generated support ticket but they wont respond, neither they receive call nor they show me the proof. I am totally harassed from Paytm. They looted my 473 Rs. Kindly help me as Paytm wont resolve my problem.

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Paytm Mall did not deleiverd the product & said product was delivered also they deduct payment from my paytm wallet

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